Description

POSTING DEADLINE

This position is posted until filled.

DEPARTMENT

Department:  Rep Liaison Admin 

Hiring Manager: Susan Young

PREFERENCES

JOB DESCRIPTION

AMS Analyst

Salary Grade: G08
Minimum  Midpoint  Maximum
$64,087 - $84,916 - $105,744

SUMMARY:
Serves as the Subject Matter Expert (SME) for all internal and external transactions related to TNMPs Advanced Metering Infrastructure (AMI). Develops in-depth knowledge of the AMI and continually works to improve system efficiency and effectiveness. Ensures that TNMP remains compliant with all Advanced Metering System (AMS) related market transaction requirements.  Establishes relationships and provides guidance to internal and external stakeholders, such as IT, strategic vendors, Retail Electric Providers (REPs), other Transmission and Distribution Service Providers (TDSPs), and ERCOT.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Continually monitors and resolves AMI exceptions throughout the transaction life cycle
Ensures Root Cause Analysis (RCA) is performed for all exceptions resolved, and use this as input into fixes and future enhancements
Develops and tracks a standard set of metrics to ensure that TNMP¿s AMI remains accurate and efficient
Serves as the SME for critical system components that support AMI transactions
Prepares business requirements and provide thought-leadership on internal development efforts related to AMI transactions and integration within TNMP¿s back-office systems
Liaises with TNMP vendors (notably Itron) to ensure ongoing integration support is optimized for transaction processing
Participates in market working groups related to AMI transactions and stays current on new and changing requirements
Develops and maintains use cases and test scripts to ensure transaction functionality is adequately tested prior to releasing to production
Serves as the key approver for all system changes related to AMI transaction functionality
Responds to various data requests, produces metric reports, and provides ad hoc data extracts
Participates in a variety of moderately advanced, concurrent, and variable duration operational and AMI projects
Guarantees the integrity of transactional and billing data and provides analytical support for AMI synchronization; provides billing analysis to correct or adjust due to transactional errors or disputes
Monitors and resolves AMI Marketrak issues
Represents Company before ERCOT and the Public Utility Commission of Texas

COMPETENCIES:
Working knowledge of ERCOT Retail Market Guide, and ERCOT transaction protocols
In-depth knowledge of TNMP policies and procedures and AMI processes
Working knowledge of TEXAS SET rules and guidelines
Working knowledge of database structures and database query tools
Working knowledge of Marketrak system and procedures and protocols
Ability to effectively handle concurrent assignments
Ability to make sound decisions that support the Company's goals and missions as they pertain to AMI requirements

QUALFICATIONS
MINIMUM EDUCATION AND/OR EXPERIENCE: 
Bachelor's degree in Engineering, Computer Science, Accounting or Business from a four-year college or university, with three to five years AMS utility experience, or equivalent combination of education and/or experience related to the discipline.

Masters degree preferred.

COMMUNICATION SKILLS: 
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to communicate professionally and accurately with all market participants and stakeholders of varying operational and technical backgrounds
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry

COMPUTER SKILLS:
Strong knowledge of word processing, spreadsheet, database, and presentation software

ANALYSIS AND PROBLEM-SOLVING ABILITY: 
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

PHYSICAL DEMANDS:
Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time.  Good vision and ability to adjust focus is required.  Manual dexterity is required.  Must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT:
Office environment.
Some travel may be required.

SAFETY AND ADA STATEMENT

Safety Statement:
Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.

Americans with Disabilities Act (ADA) Statement: 
If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.

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